When does billing and shipping occur?
We will endeavour to ship on the 23rd of every month (with a few exceptions that may require a couple of days either side of this) and your box will arrive at your door in 3-5 working days. You will be charged on this day. Our cut-off date for receiving orders is the 20th of each month. Subscribers who purchase after this date will receive their first box the following month.
What if I want to cancel my subscription?
No problem! Log in to your account and you can cancel your subscription at any time. Please feel free to email us as email@example.com if you experience any issues with this.
What happens if my box doesn't arrive?
Wait a few more days, as it is likely Royal Mail are just super busy. We promise, it will be worth it.
What is Story Glow?
Story Glow is a subscription service which enables all parents and carers to engage in meaningful and exciting reading experiences with their young reader. Each month, a beautiful box will arrive containing a captivating story, along with learning questions linked to the National Curriculum and fun activities and challenges to complete.
Why choose Story Glow?
Not only will Story Glow keep your child's bookshelf filled with new and exciting reading material, but learning opportunities are literally bursting out of the box! Your 'Learn with Glowy' parents' guide (which comes inside every box) contains engaging learning opportunities linked to the objectives of the National Curriculum including reading and writing activities and many more! The perfect way to help you help your child in all aspects of learning.
What age is Story Glow suitable for?
Story Glow is aimed towards children between 3 and 7 but we have many younger and older subscribers who are learning from our boxes. Learning questions are differentiated by colour, but every child's learning progresses at a different pace so please use this as an approximate guide.